Shipping fees
For orders over €50, shipping costs in Italy and throughout the European Union are free.
For orders over €50, shipping costs to the countries of England, United Arab Emirates, Singapore, Australia, Thailand, Saudi Arabia, Bahrain are €15.
For orders over €50, shipping costs to the remaining non-EU countries are €10.
For orders under €50, a supplement of €6 is applied.
Cash on delivery service (valid only for shipments to Italy) the supplement is €5.
Delivery time
Delivery is normally carried out in 2/4 working days (3/5 working days for islands, Calabria, Basilicata, Puglia, Campania), unless different times are indicated directly on the product page.
In the event of a longer delay you will be contacted directly via email to be informed and updated on the expected delivery date.
Dear customer, our online shop presents a large variety of glasses. The availability of products can also vary very quickly, for this reason the timing can range from a few hours (for goods already available in stock and payment by credit card or PayPal) to a few days (goods available and payment by bank transfer). In particular cases of goods not immediately available in the warehouse, the times could be longer than normal; in these cases, it will be agreed with the customer, based on the expected arrival of the unavailable goods, whether or not to proceed with a partial fulfillment of the order. order, with a model replacement or with a possible refund. We always try to provide the customer with maximum transparency and flexibility to provide a good service!
If your order includes optical frames, sunglasses or ski goggles that are not available at the time the order is processed, we reserve the right to cancel the request by informing you of the lack of availability and any waiting times for the replenishment of the missing product. If the product is no longer available or requires restocking times that you are not willing to wait for, the order will be considered null and void. If you have already made the advance payment, we will refund the entire amount paid.
Shipments to the European Union (outside Italy) are made via DPD courier.
Delivery times for European Union countries are 3/6 working days. (for islands: 10/15 working days with post)
EXTRA EU shipments are made via postal service.
Delivery times for NON-EU countries are 20/25 working days.
